Account

Delete your account

How to ask for your Maintium account and personal data to be deleted, with or without the app.

Last updated · 5 November 2026

01

From the app

  1. Open Maintium and go to More.
  2. Tap Account and data.
  3. Tap Request deletion and confirm.

The app files the request for you. You do not need to write to anyone.

02

Without the app

Write to support@maintium.com from the email address of your account, and include:

  • your username;
  • the company you work for.

We only act on requests sent from the address linked to the account, so nobody can delete an account that is not theirs.

03

What is deleted

  • Your sign-in credentials.
  • Your name and username.
  • The rest of the personal data in your profile, such as your work email.

Once deleted, the account cannot be recovered. If you need access again, your organization creates a new account.

04

What is kept, without your name

The repair history of the bikes stays: work orders you took part in remain in the record, anonymized, with your name removed. That history belongs to the company you work for, which needs it for maintenance and safety records.

05

How long it takes

Your account is deleted within 30 days of the request at the latest.

More on how we handle data in the Privacy Policy.